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Disclosure & Copyright: Images created as part of a free collaboration with Shutterstock. Text originally from: “Busy management: How to avoid self-sabotage and win over your inner critic” (2013), published by BusinessVillage Verlag & “Surviving in the organizational zoo. On successfully dealing with meeting gorillas, panic rabbits and riot wild boars (2021), published by Verlag tredition, reprinted with the kind permission of the publisher.
By Claudia Hupprich (More) • Last updated on October 16.12.2023, XNUMX • First published on 14.02.2022/XNUMX/XNUMX • So far 7402 readers, 3150 social media shares Likes & Reviews (5 / 5) • Read & write comments
Who in the Companys If you want to survive, you should know how the organization zoo works: how to deal successfully with Meeting-Gorillas, panic rabbits and riot boars.
Do you know the feeling when colleagues Employees and employees, supervisors, suppliers or customers literally get on your last nerve in everyday work? If your counterpart is a Behavior reveals something that at best will leave you wondering, but sometimes on the verge of getting on your nerves verlieren?
Then let yourself be here for a new one Perspektive invite you to the sometimes perceived strange behavior of fellow human beings in everyday work Future be able to react more relaxed.
Why behave People in organizations sometimes strange to incomprehensible and sometimes acting against all reason? Why do meetings go nirvana, why do people play e-mail ping-pong, why attack and flight seem to be part of everyday work life?
The answer is simple and complex at the same time: the inner workings of a Organization is complex with different types of actors as well as different behavior patterns, habits and preferences.
Certainly there are also guidelines, processes, procedures and quality standards in the organizations. Depending on the size of the company and Industry sometimes more sometimes less.
But that System The organization consists not only of such standards, but of a lively, colorful multitude of people who, with their Power and weaknesses, their habits and preferences, each set very different accents in the system and different needs to have.
It's a bit like a zoo. Lots of animals live there, but the differences between the individual species such as penguins, chameleons or hippos are huge.
While the hippopotamus can't do anything with an ice floe and the penguin doesn't change colour, the flight characteristics of a chameleon are more than modest. For every zoo visitor clear: The various animals sometimes need very different habitats, different care and special food.
How about we take this picture of a zoo as a metaphor transferred to an organization?
Specifically, if the organization you work in was a zoological garden, which colleague would be which animal? And why? What behavior would you base that on? Where would each person's preferred place be in the zoo? What preferences and what quality would she have? Would it be dangerous or cute, diurnal or nocturnal, herbivore or carnivore?
There are a lot of animals in the colorful diversity of an organizational zoo: small and large, harmless and dangerous. Zoo residents whose behavior sometimes seems surprising, amusing, frightening, impressive or deterrent.
Some of the inhabitants have sharp teeth and tend to attack from ambush, while others are prey animals that - like that fast you can often not even look - at the slightest danger you can crawl into their cave. Zack, it's gone.
There are the fluffy fellows who are only cute at first glance and there are the more prickly members whose appearance and Appear are terrifying, but their toxicity is well below average compared to the others. Here is an excerpt from the variety of possible zoo residents:
Always committed to the issue, wants to get things moving, but has a lot of fur in his ear when it comes to the Opinions to perceive other people.
When it comes to the question of who is first at the flipchart, he wins first prize. With a casual "May I?" he takes the pen from the actual organizer of the meeting Hand and gets his thoughts down on paper with a few energetic strokes and words. The meeting gorilla loves to stand in front of the flipchart or whiteboard to show colleagues the Welt to explain from his gorilla perspective.
is focused on risks and avoiding failures in all walks of life can turn mosquitoes into elephants and hear fleas cough.
It hops through the organization most of the time with an enormous level of stress. Because it strives not to make any mistakes and therefore avoids organizational construction sites and potholes with the greatest possible effort. And that, as you can imagine, is a source of Stress and pressure to perform. Because of this uncertainty, it senses a potential threat or predator around every corner.
The Venomous Syringe Tarantula should be treated with extreme caution, as it takes every opportunity to provoke others and spread its verbal venom. Sometimes her attacks seem random, sometimes she chooses her victims in a targeted manner.
Then verbal vulgarities are unpacked, which are dressed up in some kind of costume Esteem are grabbed, but are anything but appreciative. “That was an interesting one yesterday Presentation from them. I wouldn't have believed them capable of that."
A little chat here, a little gossip there, hall radio and rumor mill offer optimal conditions to bring the poison to as many people as possible.
The bureaucratic owl can track down regulations, process instructions and standards from great distances that no one else in the organization suspected existed.
He always shows up to meetings on time and is one of the few in the room who has read the minutes of the last meeting and even read them.
He has a ruthless eye for detail and insists on maintaining standards. As a result, some people quickly classify him as a bean counter or brakeman who can get on your last nerve.
The riot wild boar surprises its surroundings when it quickly moves into the attack position with its verbal tusks. Sometimes a tiny difference of opinion is enough and the spiral of escalation begins.
Whereby the wild boar does not necessarily perceive escalation as unpleasant, but rather as competition. So to speak, to test who is the strongest pig in the pack and is therefore number one. Because the riot boar strives for dominance.
It calmly accepts that, to the chagrin of other parties involved, it can sometimes go too far in the course of escalation. From zero to one hundred within seconds is definitely possible with him. Riot boars usually have little self-control light excitable and react excessively impulsively.
And the others? Of course, the zoo inhabitants outlined here are by no means all. The zoo also has a lot more space for long-term whiners, psychopaths, non-decision makers, rioters, black-and-white thinkers, prima donnas, troublemakers, loners, bean counters, whiners and many more.
Anyone who not only understands the diversity in the organizational zoo, but also brings a certain amount of empathy with them on a daily basis, will find it much easier to understand the sometimes strange peculiarities of one or the other zoo resident in the respective organization Humour gain weight. True to the motto: "Every animal has its own pleasure." A lot Success and a significant amount of Fun in the organizational zoo!
PS And if you know other residents of the organization zoo, we would be very happy to receive a comment from you.
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Claudia Hupprich is a management consultant for DAX companies and medium-sized companies. She is a sparring partner for people who want to gain clarity about their goals in the increasingly digital and agile world and want to successfully implement them. For more than 20 years she has been supporting people and organizations who are (or want to be) in the process of change. Her customers include DAX companies, medium-sized companies and individuals. Hupprich is the founder & managing partner of the management consultancy consulting @ work, Top 11 Coach D/A/CH (manager magazin 8/2019), finalist GSA Newcomer Award, Certified Professional Speaker and Certified Master Coach. More information at www.claudia-hupprich.com All texts by Claudia Hupprich.
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