General terms and conditions for the purchase of texts, books, eCourses, trend reports, software and related services

For the purchase of texts, books and onlineCourses Best of HR –® and related contracts with service providers, the following general terms and conditions apply.

1. Scope


For the business relationship between (Simone Janson | Best of HR –®, Benzenbergstrasse 1a, 40219 Düsseldorf, editorial (hereinafter referred to as “seller”) and customers (hereinafter referred to as “customer”) or service providers (hereinafter referred to as “service providers”) are exclusively subject to the following General Terms and Conditions in the version valid at the time of the order.

1.2 validity and use of texts and eCourses

These terms and conditions apply to booking onlineCourses and downloading eBooks as well as texts in the form of PDF files on the page or

The downloaded eBooks, texts and eCourses are intended exclusively for personal, individual use. You are expressly not allowed to

  • passed on to third parties free of charge
  • Internally distributed in companies
  • veröffentlicht
  • resold
  • printed
  • translated
  • be set to music or filmed

become. Should this be intended, is with the owner of the site Best of HR –® to obtain a separate permit.

1.3. Consumers in terms of these terms and conditions

Consumer within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose that can be attributed predominantly neither their commercial nor their independent professional activity (§ 13 BGB).

1.4. Different conditions

Deviating conditions of customers or service providers are not recognized unless the seller expressly agrees to their validity.

2. Offers and service descriptions

2.1. Presentation of the products

The presentation of the products Best of HR –® is not a legally binding offer, but an invitation to place an order. Service descriptions in catalogs as well as on the websites of the seller do not have the character of an assurance or guarantee.

2.2. validity

All offers are valid for actions as long as stocks last and otherwise indefinite unless otherwise noted in the products. Incidentally, errors remain reserved.

3. Ordering process and conclusion of contract

3.1. range

The customer can select products from the assortment of the seller without obligation and collect them via the button [to the shopping cart] in a so-called shopping cart. Within the shopping basket the product selection can be changed, eg deleted. Afterwards, the customer can proceed within the shopping cart via the button [Continue to checkout] to complete the order process.

3.2. purchasing process

With the button [order with payment] the customer submits a binding application to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data at any time as well as go back to the shopping cart using the browser function or cancel the order process altogether. Required information is marked with an asterisk (*).

3.3. acknowledgment of receipt

The seller then sends the customer an automatic confirmation of receipt per eMail in which the customer's order is listed again and which the customer can print out using the "Print" function (order confirmation). The automatic acknowledgment of receipt only documents that the customer's order has been received by the seller and does not constitute acceptance of the application. The purchase contract is only concluded when the seller sends the ordered product to the customer within 2 days, hands it over or the shipment arrives the customer with a second within 2 days eMail, confirmed express order confirmation or sending the invoice.

3.4. Provision of payment data

If the seller allows a prepayment, the contract comes about with the provision of bank details and payment request. If, despite the due date, the payment has not been received by the seller after renewed request until 10 calendar days after sending the order confirmation, the seller withdraws from the contract with the consequence that the order is invalid and the seller does not fulfill the delivery obligation. The order is then done for the buyer and seller without further consequences. A reservation of the article in advance payments is therefore only for 10 calendar days.

4. Prices and shipping costs

4.1. Control

All prices quoted on the seller's website include the applicable VAT.

4.2. Shipping

There are no shipping costs.

5. Delivery, product availability

5.1. Delivery in advance

As far as advance payment has been agreed, delivery will take place after receipt of the invoice amount.

5.2. Failed delivery

If the delivery of the goods fails due to the fault of the buyer despite three times delivery attempt, the seller can withdraw from the contract. Possibly. Payments made will be reimbursed to the customer immediately.

5.3. Lack of availability

If the ordered product is not available because the seller of this product is not supplied by his supplier through no fault of his own, the seller may rescind the contract. In this case, the seller will inform the customer immediately and, if necessary, propose the delivery of a comparable product. If no comparable product is available or the customer does not wish to receive a comparable product, the seller will immediately reimburse the customer for any consideration already provided.

5.4. Shipping restrictions

Customers are informed about delivery times and delivery restrictions (eg limitation of deliveries to certain countries) on a separate information page or within the respective product description.

6. payment arrangements

6.1. Payment Methods

The customer can choose from the available payment methods within and before the order process. Customers are informed about the available means of payment on a separate information page.

6.2. payment deadline

If payment by invoice is possible, the payment must be made within 30 days after receipt of the goods and the invoice. For all other payment methods, payment must be made in advance without deduction.

6.3. Terms and conditions of third parties

If third party providers are charged with the processing of payments, eg Paypal their terms and conditions apply.

6.4. Due date of payment

If the due date of the payment is determined according to the calendar, the customer is already in default by default of the appointment. In this case, the customer has to pay the statutory default interest.

6.5. arrears

The obligation of the customer to pay default interest does not exclude the assertion of further damages by the seller.

6.6. Rights of the customer

The customer is only entitled to offset if his counterclaims have been legally established or recognized by the seller. The customer can only exercise a right of retention if the claims result from the same contractual relationship.

7. Retention of Title

The goods delivered remain the property of the vendor until full payment has been received.

8. Warranty and warranty

8.1. Warranty

The warranty is determined by legal regulations.

8.2. Garantie

A warranty exists for the goods delivered by the seller only if this was expressly delivered. Customers are informed about the warranty conditions prior to initiating the order process.

9. Liability

9.1. Liability of the seller

For a liability of the seller for damages, the following exclusions and limitations apply without prejudice to the other statutory eligibility requirements.

9.2. intent

The seller is liable without limitation, as far as the cause of damage is based on intent or gross negligence.

9.3. Slight negligence

Furthermore, the seller is liable for the slightly negligent breach of material obligations whose breach jeopardizes the achievement of the purpose of the contract, or for the breach of obligations whose fulfillment enables the proper execution of the contract in the first place and whose compliance the customer regularly trusts. In this case, however, the seller is liable only for the foreseeable, contract-typical damage. The seller is not liable for slightly negligent breaches of obligations other than those specified in the preceding sentences.

9.4. Validity of liability

The above limitations of liability shall not apply to injury to life, body or health, to a defect after assuming a guarantee for the quality of the product and in the case of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

9.5. exclusion

As far as the liability of the seller is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

10. Storage of the contract text

10.1. Print

The customer can print the contract text to the seller before submitting the order by using the print function of his browser in the last step of the order.

10.2. Sending the order data per eMail

The seller also sends the customer an order confirmation with all order data to those specified by him eMailAddress too. With the order confirmation, the customer also receives a copy of the terms and conditions together with the right of revocation and the instructions for shipping costs and delivery and payment. If you have registered in our shop, you can see your order placed in your profile area. In addition, we save the contract text, but make it inaccessible on the internet.

11. Use and deletion of user data

11.1. Manage the data

Users can transfer your data at any time manage and change.

11.2. Delete the user account

A final deletion of all data is only possible via the editorial staff. Please write us one eMail to the editorial team [at] berufebilder.deto make changes accordingly. A change of the user name is only possible with a new registration!

11.3. No transfer of data

These data will not be published, disclosed to third parties or made accessible to unauthorized persons. There are ours privacy policy.

11. Final Provisions

11.1. Jurisdiction and place of fulfillment

The status and place of performance shall be the registered office of the seller if the customer is a merchant, a legal entity under public law or a special fund under public law.

11.2. contract language

Contract language is German.

11.3. Hints

European Commission Online Dispute Resolution (OS) platform for consumers:, We are unwilling and not obliged to participate in a dispute settlement procedure before a consumer arbitration board.

12. Notice of liability and copyright

These terms and conditions have been created by a lawyer ( It meets the legal requirements of a typical consumer-facing online store.

This text is protected by copyright and its use only on Best of HR –® allowed. Ie he may not be used on other websites.