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By Simone Janson (More) • Last updated on October 16.07.2023, XNUMX • First published on 21.06.2018/XNUMX/XNUMX • So far 5856 readers, 1976 social media shares Likes & Reviews (5 / 5) • Read & write comments
To say clearly what you want, your own Opinions Being polite but unmistakable sounds easy, but many people fall for it People difficult. This often results in communicative misunderstandings and a lot Stress. 2 X 9 tips on how to do it better.
I'm a friend of clear words. Because you simply save time and are goal-oriented. But I often have to observe that this does not work. Many prefer to avoid beating around the bush Anxiety, anyone might think badly of them. Personal insecurity is usually behind it - or the lack of a clear goal.
In fact, some people find it harder than you might think to say what you think! This is often because they are not clear about what they really want. And then it is easier to express yourself unclearly.
Because clear words do not necessarily mean recklessness - on the contrary: whoever makes himself clear what he wants and who also communicates clearly, acts in my opinion, much more considerate than others.
It happens again and again and often unconsciously - in the Everyday life, at work, in personal relationships: we say A, actually mean B and then we get irritated that the person we are talking to doesn't even understand what we want and might end up doing C.
The result is often squabbles, Streit and power games that unnecessarily cost time. Sylvana Pollehn has described a very nice example of the restaurant manager Irene, who is her Employees shooing people around instead of giving clear work instructions. Another classic example: disturbance of the peace in the neighborhood.
The old lady gets upset about the volume of her young neighbor. But instead of just going and talking to her, sure Regulate for coexistence, she storms out, demands harshly: “Quiet please!”, believing herself to be right. The fronts hardened, the dispute escalated and in the end you find yourself in front of the judge. It would be better to say straight away what we actually mean, wouldn't it?
Make it clear Communication not only productive, but also prevents misunderstandings and thus saves time. But just when displeasure or Resistance is to be feared that many people tend to paraphrase wishes or work instructions rather than to speak plain language.
Typical plasticizer examples are: "I would like ..." instead of "Please do this ..." or "Could you do this as soon as possible" instead of "Please do it now". Motto: "He will somehow understand what I mean".
The communication partner usually does not. Because most people only understand what they want to understand if you give them the Choice leaves. Then they just don't care about the wishes of the other person or as soon as possible is next week and not right away.
You can also convince other people if you avoid such plasticizers - for example by using for your own Set Creates acceptance and brings common goals to the fore. But that's another topic.
For me, the exciting question of clear communication is first of all: why can not we make it clear to others in other words what we expect and want, in order to avoid the misunderstandings right from the start?
There are a number of reasons for this which, depending on the situation, more or less come to fruition and should be reflected accordingly. Also because many actually believe that they had expressed themselves clearly - and yet the interlocutor did not understand the statement. Not infrequently, such misunderstandings result in several of the following motifs:
What is behind the communication errors? Why can not many people communicate clearly and politely? 9 reasons at a glance.
But how does that work with the clear communication that other people understand? A few Tipps:
So if you want to communicate clearly, understandably and unambiguously and are often misunderstood, you should think about the reason: your own insecurity, convenience or similar motives. And then work to eliminate the communication errors as best as possible. Much Success there!
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Simone Janson is publisher, Consultant and one of the 10 most important German bloggers Blogger Relevance Index. She is also head of the Institute's job pictures Yourweb, with which she donates money for sustainable projects. According to ZEIT owns her trademarked blog Best of HR – Berufebilder.de® to the most important blogs for careers, professions and the world of work. More about her im Career. All texts by Simone Janson.
Clear communication is so important, thanks for this post.
Saying an opinion is always important!
My two-part article at imgriff: Say what you mean !: I am a friend of clear words. Because they …
My two-part article at imgriff: Say what you mean !: I'm a friend more clearly ...
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