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By Christine Santos (More) • Last updated on October 15.04.2024, XNUMX • First published on 09.11.2012/XNUMX/XNUMX • So far 6846 readers, 1805 social media shares Likes & Reviews (5 / 5) • Read & write comments
That's the thing about prejudice. Disproved for a long time, they still persist. Albert Einstein already knew: "It is easier to split an atomic nucleus than a prejudice." As a freelance travel consultant, I can only confirm that: most of them People still believe that the holiday is more expensive with me than in a travel agency.
But that's not true. If you book with me, you don't have to pay more, but you get a lot of personal service. Because as a mobile travel salesperson, I respond to the wishes of the customers a: I advise them when, where and how they like it.
And in contrast to a stationary travel agency, I don't have fixed opening times either, the customers don't have to wait and the holiday planning can be carried out completely undisturbed. The flexible counseling times are especially important for people with little time or families and couples who like to vacation together to plan want.
Because you have to be absolutely service-oriented. The Customer is not only king, but emperor - and this attitude is the basic requirement for me to be able to do this job at all.
Travel consultant is still my dream job, I learned it from scratch. After her Vocational Training to become a travel agent, I got to know other aspects of tourism in ticketing and as a product manager for an operator.
But selling travel is a matter close to my heart. When the kids were out of the woods, I wanted to go back to work. The Idea, to become self-employed was there on the Hand. Because I could and can Family and Job agree wonderfully.
I work when the children - eleven and twelve years old - are at school and in the evening or on weekends when my husband is at home. I am flexible in terms of time, that is important to me and meets my clients.
House visits are only part of my job. Most of the discussions take place by telephone. I send the holiday offers by e-mail to the customers. At 98 percent is then booked directly, so a high success rate.
As diverse as their customers are, their holiday wishes are so different. Whether it is a package tour, cruise, flight or the self-developed tour with the campers through the USA - the travel consultant will find the right one for everyone. And this is rum. Meanwhile, I have several hundred customers and many of them book with me again and again.
But this was not always the case. In the beginning, it takes a lot of self-initiative to build up a customer base when I dared to take the step into self-employment with my mobile travel agency e-travel2008u.
At the beginning I laid out flyers - for example in my handball club. Later I advertised at a local trade fair with my own stand, sponsored travel vouchers at local events and organized my own information evening. I often wore a light blue t-shirt that said in white letters: "I'm a travel agent."
I wanted to clarify what a mobile travel consultant actually does. After all, mobile travel agencies offer the same services that customers receive in the travel agency.
Basically, only the shop premises make the difference. The Technology, with which the Employees working in a travel agency is also available to self-employed consultants via a partner in the background who also handles the collection and issuing of travel documents.
There are now several sales organizations that deal specifically with the needs mobile travel consultant take care of. In addition to independent providers such as Amondo or Solamento, large tour operators such as TUI or Neckermann have also set up their own sales branches.
Industry leader TUI recently even had a second with “Feria”. Brand brought onto the market, which is explicitly aimed at travel agency owners who, although you Office close, but still continue to travel merchandise want.
Since 2006, mobile travel consultants have even had their own association, the Association of Self-employed Travel Consultants in Germany (VSRD), which, by the way, only accepts trained travel agents or people with a comparable qualification qualification allowed to join.
And that Objective it is to make the profession better known. Then the prejudice can be split more easily than an atomic nucleus.
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In addition, I would like to mention for solamento that we are allowing our concept for mobile travel sellers to work in one company and under a strong brand. This means that our philosophy is that we warmly welcome every type of travel agent and not “degrade or separate” with different brands. We see ourselves as a team and each type is an asset to the general public with their concerns. That is why all consultants from your home tourism office generally have the same conditions and corresponding development opportunities. Another advantage is definitely one of the largest choices of CRS systems, such as merlin, jack, amadeus, bistro portal or LM Plus. The same applies to travel agency owners who are thinking about a type of tourism part-time work for older people and would like to sell their travel agency, but would like to continue looking after their customers. An important difference is certainly that as a travel consultant in our company you have no sales pressure and no booking quotas - I consider this to be very important in the course of the Internet comparison so that you can present your customers with the best possible travel price comparison and offer price - all from one Full range. That means we work independently of the group, but we get 100% support from the tour operator, also in matters of further education and training in the tourism industry. Incidentally, we are the owner of all agency contracts, ie we do not book under or employ external call centers - on the contrary. We have a competent service center for your successful work. Professional travel advice, a motivated team and comprehensive service make up the job of a travel consultant with us. Tip: When comparing the offers, don't just look at the prices or commissions, pay attention to the comprehensive service and quality of the offer. If you want to sell trips in the future, then surely also to earn money and to be able to offer your customers a comprehensive service and there we say - also on behalf of the travel consultants “Quality has its price and if you buy cheap, you buy twice”. One last note: When you register your business, make sure that you do not state “mobile travel agency” (this often sounds to the trade offices as if you are “running a mobile business” and that in turn requires special conditions Travel and travel accessories, so they are set up a bit broader in your sphere of activity.
Hello Mr. Nitsche, thanks for the detailed explanations, which also offer some useful value for those interested - even if they are a little promotional.
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