Changes in Companys to solve emotions out of. Usually these are first negative: Anxiety or helplessness are often greater than anticipation or hope. These feelings must not be flattened and ignored. If a change process is to succeed, the correct handling of the emotions of the affected employees is an essential building block.

emotions
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Man instead of process

Empathy, Esteem, Personality are often only needed once a year in employee or management appraisals. The process is like that! Forgotten or knowingly overlooked:

Form appreciation and Trust combined with the orientation towards utility and Sinn the base, changes are ongoing clear more promising. In processes or Methods it's hard to grab. And tools can only support. The following four principles help to deal with emotions correctly:

1. Recognize emotions

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Firstly, it is the abilities to develop emotions to recognize and correctly assign.

In order to be able to deal with this, it is important to interpret the sensed emotion properly. It does not help the person concerned to take away the fear, although he himself feels mourning. If, on the other hand, his grief is addressed, a good start is made for dealing with emotions.

2. Emotions

It helps to create a culture where emotions are allowed. No one needs to be ashamed or even hide when their emotions come out clearly. Because of this Background attains a Team the feeling that this is being dealt with together. The emotions are taken seriously and not as weakness dismissed, but understood as a strength.

3. Emotions

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Emotions must also be talked about. The How plays a decisive role: Careful, but open and above all not worthy. It should be communicated with both the directly affected colleagues as well as with the entire team so that the environment is integrated.

The reasons for the emotions are decisive. "That's all crap" is an emotional outburst, but the starting point is missing. To find out, you should ask:

4. Measures

In conclusion, should be as specific as possible with all people involved Measures to be agreed. Executives, who show how important the topic is to them by dealing with it in a structured way, not only involve the person with their individual emotion, but also the others from the team. Small discussion groups can strengthen and support each other and learn from each other. It should be a matter of course to follow up on the measures, to let the progress be shown and to intervene if necessary.

After the work has been done, it is quite an exhilarating feeling to sit by the pond in the evening, to admire flora and fauna, to enjoy a good drop and listen to the frogs. The stay was worth it!


Top books on the subject

9783965965485

 9783965965300

 9783965963627

 9783965962729

 9783965962804

 9783965964204

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