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By Simone Janson (More) • Last updated on October 23.03.2010, XNUMX • First published on 23.03.2010/XNUMX/XNUMX • So far 5240 readers, 1169 social media shares Likes & Reviews (5 / 5) • Read & write comments
Company so have a few more with twitter Problems. Maybe that's her name Solution twitter without tweeting? Sounds paradoxical, but it means nothing other than that you do without Twitter, but still use the advantages of a live communication medium.
The magic word is enterprise microblogging. Tweeting without Twitter – there are currently around 30 providers worldwide who make exactly that possible. Among them, Communote is the only German company. Like Twitter, these tools allow employees to fast and exchange links and information in real time and thus work together on projects.
While company wikis, for example, always claim the completeness of the Information raise, runs the Communication with microblogging completely intuitively. And like Twitter, they can Employees also communicate informal things in this way - the classic corridor radio says hello. Still, there are some key differences to Twitter that address the specific needs of businesses on account carry:
With Communote for example, file attachments can be sent, which means the eMail-Traffic can replace. More than 140 characters are allowed and the discussion threads can be tagged, which makes it much easier to understand. In addition, the software can be integrated into existing ITIntegrate systems, also works behind a firewall and takes German data protection regulations into account. Finally, as a paid program, Communote claims to be less error-prone than Twitter and offers German support.
Considering the structures that currently exist in many companies, enterprise microblogging is probably even the better one Alternatives – a real social mediaImplementation however, it is not.
What appears to be a nice Web 2.0 solution for companies actually supports the existing closed structures of the companies: They can continue to cut themselves off from the external flow of information using a firewall, avoid dialogue with the public and prevent their employees – and themselves – from acting independently still as a modern company feel.
Comfortable. But not purposeful. Only in open structures can the open communication, as it is typical for the Web 2.0, unfold. In open structures, however, Twitter is also possible - and enterprise microblogging is a useful addition to this, for example, by allowing the exchange of file suspensions with the messages as well.
Last but not least comes the half-hearted Commitment of companies in the target group, as a study by the Brand Science Institute (BSI) shows: More than 1.100 consumers and employees rated 40 well-known brands with regard to their social media activities.
Result: Although companies are here more and more Money invest, were significant in three-quarters of all companies examined weaknesses in the Planning, execution and maintenance of social media identified. The main reasons for the failure are a lack of understanding of how campaigns work on the social web and undefined responsibilities.
But anyone who now thinks that the companies don't care that they are on the wrong track is wrong: Because at the same time, studies show that almost all companies have great expectations of social media channels such as Twitter: from the COM surveyed Dax companies, 67 percent expect a presence in Web 2.0 to intensify the dialogue with the public, 57 percent with employees, 52 percent with customers, 38 percent with business partners.
An improvement of the company's image will reach a good half, a higher level of recognition about a quarter. Almost one-fifth expect support from the sales force and a third an improvement of the support.
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Simone Janson is publisher, Consultant and one of the 10 most important German bloggers Blogger Relevance Index. She is also head of the Institute's job pictures Yourweb, with which she donates money for sustainable projects. According to ZEIT owns her trademarked blog Best of HR – Berufebilder.de® to the most important blogs for careers, professions and the world of work. More about her im Career. All texts by Simone Janson.
[...] you do without Twitter, but still use the advantages of a live communication medium. .) Posted in Twitter Article VZ Tags: profession, education, business start-up, job search, […]
RT There's that too: Twitter without Twitter From the series: Twitter in companies # twitter…
RT @MwieM: There's that too: Twitter without Twitter From the series: Twitter in companies #twitter #socialmedia # e20
There's also that: Twitter without Twitter From the series: Twitter in companies #twitter #socialmedia # e20
There's also that: Twitter without Twitter From the series: Twitter in companies #twitter #socialmedia # e20
Hello Mr. Röhrborn,
Thank you for the interesting, critical throw. You're right, my text, of course, comes from the case that companies use only Enterpise microblogging tools and not in addition to Twitter.
However, with the generally prevalent Web 2.0 inexperience, there may also be enough companies who believe that the Web 2.0 has already been discovered with such closed tools. I just wanted to make it clear with my somewhat provocative execution that there are differences.
Unfortunately, in a journalistic text, which is supposed to sound coherent, there is not always room for every conceivable constellation, which is a bit at the expense of accuracy.
There is indeed the comment function :-)
gruß
Simone Janson
Good discussion (now also with notification function): Enterprise #Microblogging - Alternatives o.Extension z.Twitter #fb
Dear Mrs. Janson, Thank you very much for your contribution, which illuminates some important questions that have been solved in many companies.
However, I do not fully agree with you. In your article specifically on Enterprise Microblogging, you write: “What looks like a beautiful Web 2.0 solution for companies actually supports the existing closed structures of the companies: They can continue to cut themselves off from the external flow of information via a firewall, the dialogue with the Avoid the public and prevent their employees from acting independently - and still feel like a modern company. "
In my opinion, unfortunately, a number of aspects are mixed here:
- It is not the use of enterprise microblogging that cuts the company off from the outside world, but rather the non-use of public channels such as blogs and Twitter. Shouldn't we look at them separately?
- In our experience, enterprise microblogging is also used for open, cross-departmental and cross-hierarchical dialogue. Nevertheless, an enterprise microblogging such as Communote must also enable confidential communication, for example in security-relevant projects or personnel matters. Why should these important tasks be excluded from microblogging?
From my point of view, companies can try out the open dialogue just in-house and then start the dialogue in public with some experience. Here, for many, a not to be underestimated learning curve to cope, which is however in any case worth to go.
Not quite an opinion: Twittern without Twitter.
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