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From Dr. Roland Forster (More) • Last updated on October 22.06.2023, XNUMX • First published on 04.08.2014/XNUMX/XNUMX • So far 7395 readers, 1386 social media shares Likes & Reviews (5 / 5) • Read & write comments
Language actually means nothing more than words and Regulatehow the individual elements are linked together. This is particularly noticeable when what is said is not understood - for example in technical language.
In technical terms, terms are used, often also abbreviated speaking, which colleagues understand without difficulty - but only these. It can go so far that such a speaker cannot linguistically change to another level because he is speaking in this special language
is already stuck.
For example, if you talk like this when you first contact a customer, you shouldn’t be surprised if the customer wants someone else Adviser is expressed.
Negotiations are not just about content, you just have to talk to each other. And you have to understand!
The underlying Problem must first tell the person concerned from the outsidespiegelbecome T; But that is often not easy, because conceptual security is always a training goal and signals professionalism.
But the same applies here: it's not about black or white, about good or bad, it's about useful are mixtures that are produced in the respective communication situation and are organized for precisely these partners at this time and place in this context.
A precommunicative situation analysis, which can provide information about, is always helpful
the expected audience.
It is much easier to work on another phenomenon: it might sound exaggerated, but on several occasions the vocabulary of young counselors is very low.
The ones concerned Candidates are technically really good, but use “have”, “do” and “there is” almost stereotypically in their oral performance.
Linguistics speaks here of a restricted code. - Simple remedy: read, and not again, literary literature, but proper books. Also fast help promising: write even texts, fantasy stories, or also: diary.
The vocabulary cannot be big enough. Objective is a so-called elaborate code, i.e. the ability to have sufficient choices for formulations on the basis of an extensive vocabulary, depending on the partner, previous history, topic and situation; this also includes the ability to code-switch.
What a communication trainer regularly experiences in seminars, workshops and further training events are unused opportunities and wasted potential among the participants. Because the Significance from voice and language is often underestimated.
Thus, not a few consultants are not easy to understand - linguistically, speaking, acoustically - although it is generally known how crucial voice and speech are in consulting work.
If you ask, those affected had never been corrected or informed about 90% or even referred to exercise options. Against this background, it should be in all behavioral training in the CompanysAs much as has already been said, it is always a question of observing and analyzing the areas of voice, language, and speech. From this, development opportunities can then be identified.
With business partners negotiate, in front customers present, appear in a telephone and video conference, Meetings lead - in all forms orally Communication Voice, language and speaking are also crucial for successful communication.
As is well known, voice and speaking as the realization of language 'carry' the Personality. The aim of the following considerations is therefore I aufmerksam to make on parameters whose further development contributes to the optimization of the communication personality.
The voice should work effortlessly, be resilient and also sound melodious - quite high demands. You have to know that the voice is genetically determined to a certain extent; nevertheless, what we organize with the voice - the voice guidance, the sound of the voice, the right 'seat' - can be changed.
So it doesn't have to be that someone speaks quietly and breathlessly until the end of their lives just because they started at some point. Just like that, it's not a set fate when presenting with so much pressure and effort and fast also to speak hoarsely, that after ten minutes the first listeners become restless, occupy themselves with other things, switch off - the effort of listening to a voice that is damaged to a certain extent is simply too great.
What that means for presentations, is obvious. In an extreme case, a listener of such a voice can subsequently be even hoarse - although he has not said a word.
If you also include the fact that speakers should think carefully about what they want to do before the rhetorical Performance or drink in the middle, will clearhow complex this subtopic is: juices act astringent (apple) or mucolytic (orange), coffee and tea dry out, mineral water with a lot of carbonic acid increases the entertainment value of the Presentation – so: only water is announced.
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Dr. Roland Forster is a lecturer at the University of Saarbrücken and a communication trainer. Forster studied speech science, German, social studies, political science and, in addition to the 1st and 2nd state exams and doctorate, also passed a speech educator examination (DGSS). He is a lecturer for German as a foreign language and oral communication at the Saarland University in Saarbrücken. Since 1998 he has been responsible for the “Oral Communication” module at the “Consulting” event (Institute for Information Systems, Saarbrücken University). He also works as a communication trainer in companies, especially in the IT sector. The majority of the participants in his events are consultants, mostly between the ages of 20 and 40. More information at forsterkomm.de All texts from Dr. Roland Forster.
RT @Berufebilder: The power of the voice - Part 4: Technical language & code switching -
The Power of Voice - Part 4: Technical Language & Code Switching: Language doesn't actually mean… #profession #education
The Power of Voice - Part 4: Technical Language & Code Switching -
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