Critical ability: receiving feedback & criticism [10 tips]

You know that: Tackling all day, extra overtime - and the Executive, colleague or Employees still find errors. And now?

Criticism is a question of the point of view

Freaking out isn't a good thing Solution, even if you would like to jump right out of your skin. It's better to stay calm, even if that's easier said than done.

Because the Effect of Criticism depends entirely on you. Honest. Because it's just a question of personal attitude. And you have two options to respond:

1. They are badly offended, get upset, get annoyed, even spend sleepless nights and take the criticism hard.
2. Or you try to see it from the perspective of the critic, realizing why he's reacting that way - and that the sharpness of the reaction may not have anything to do with you.

Criticism with potential

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In any case, such a criticism has a lot of potential, provided you are not stuck insulted the material moisture meter shows you the Head in the sand. Because that negative Feedback from colleagues and bosses shows you where there is room for improvement - and that's always good.

"Anyone who flatters me is my enemy, whoever criticizes me is my teacher," says a Chinese proverb rightly. From a factual point of view, criticism is nothing more than an indication of grievances, mistakes or wrong decisions.

Many heads think more than one

And that has its Sinn: Nobody can in one Companys finally grasp the full scope of a problem or really assess the effects of all decisions. So we don't always notice when we're doing something wrong.

Therefore, it is important that someone alerts us that something is going wrong. Criticism is therefore above all a valuable one Information, with the help of which corrections and improvement measures can be initiated. It's sad but true: If you only hear praise, you won't do anything better, but rather perform less well in the long run.

Respect uncritical criticism

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But criticism is not always factual, often enough it is also used as a means of power in everyday working life. Because superiors who criticize, often expect that their criticism will be accepted without objection and at the same time show that they are in charge. Conversely, many bosses find it difficult to accept their employees' suggestions for improvement.

And colleagues, too, often enough do not criticize one another with the ardent intention of helping one another, but pursue exactly the opposite Set: The factual criticism is used there to indirectly offend the other. For example, when it is said, “There is a mistake here. Please try a little more ... ”that indirectly means that the critic has made too little effort. Or individual points of criticism are generalized in order to devalue the whole person, for example: "You always make such mistakes ..."

Optimal handling of criticism

It is therefore important to deal with criticism correctly. Even with objective criticism, this is not always easy: everyone has already made certain hurtful experiences. If the boss or colleague who criticizes one, now or deliberately, meets these sore points, everyone reacts sensitively.

Criticism is often accepted without hesitation instead of questioning whether it is justified or not. And many People take offensive criticism with ease, instead of giving it a helping hand quick-wittedness to meet. On the other hand, there is negative feedback that we easily put up with because it doesn't affect us emotionally at all. It often simply depends on how you are on the day whether you jump out at criticism or stay cool.

10 Tips for dealing with criticism

Whether you are criticized or not, you can not control - but how to properly deal with and react to criticism. Here you will find ten tips on how to react correctly to criticism.

1. Only no critique avoidance strategies! Do not try to avoid criticism at all costs - this makes you dissatisfied. And sometimes it works well if you behave inconspicuously, but you will hardly be able to avoid critical expressions. Better deal constructively with criticism.
2. Just do not freak out! Important: Stay calm. Easier said than done: Of course everyone would like to relax when he is attacked. But whoever first deeply breathes and calmly contemplated, has the better cards.
3. What was said? Sometimes we take something as criticism, which was not meant at all. So ask yourself first: Was the real one a critique? What exactly was said? What text was used? Or do I interpret this statement as a critique?
4. Question the criticism: Is the criticism about which you are annoyed at all justified? If not, it is not worth it that you are upset about it. If the criticism is right, however, you should seriously consider what you can improve.
5. Who criticizes you actually? Even if criticism is justified, who is your critic? Is the one competent in this field? Is his opinion important to you? If you come to the conclusion that this is not the case, you must not pay attention to his statement.
6. Is criticism helpful? Some criticism may be well meant - but it is not helpful. If you get feedback like “You just can't do it”, you don't know what you can do better. So ask your counterpart objectively to go into a little more detail: What exactly can you not do, where does the other person see room for improvement?
7. Ignore criticism: Even if you are angry and believe you need to react to an attack: Ignore it consciously. Do not let any discussion take place - quite consciously: do not understand the criticism intentionally. Their counterpart then comes into explanatory compulsion and the criticism runs into void.
8. Make the critic ridiculous: Especially if you are exposed to criticism in front of others, you should react promptly to your face. A good method: ridicule the critic: exaggerate his criticism - so you have the laughs on your side: "You gave the customer bad advice" - "Yes, he is now using a washing machine as a whirlpool"
9. Turn the tables: When someone attacks you, he always reveals a piece of himself - you can show them to him. Her colleague, for example, complains: "Man, your desk is uncluttered again." They promptly return: "They seem to value order more than good performance."
10. Stand completely to yourself: Criticism can hardly hit you if you agree - but confidently and without justification: “You see that correctly”, “You have observed this well”, “You will have to get used to it” or “Thanks for the tip - someone has given me that in the past said. ”

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