More success stories?
Shop & Newsletter they offer you:
For their successful, good life Information you really need: Government-funded publisher, awarded the Global Business Award as Publisher of the Year: Books, Shops, data-driven AI-Services. Print and online publications as well as the latest technology go hand in hand - with over 20 years of experience, partners like this Federal Ministry of Education, customers like Samsung, DELL, Telekom or universities. behind it Simone Janson, referenced in ARD, FAZ, ZEIT, WELT, Wikipedia.
Disclosure & Copyright: Images created as part of a free collaboration with Shutterstock.
From Dr. Anke Nienkerke-Springer (More) • Last updated on October 02.10.2023, XNUMX • First published on 07.02.2019/XNUMX/XNUMX • So far 5312 readers, 1662 social media shares Likes & Reviews (5 / 5) • Read & write comments
Only PeopleYou can motivate people that you understand empathetically and develop an attitude towards. This doesn't mean sentimentality. Empathy in its four forms is an anchor that prevents employee fluctuation and creates added value.
A leader in today's world must represent and maintain a firm, confident stance Employees not only to bind them to the company, but to find the right ones in the first place and then to inspire them permanently. This requires an examination of one's own personal brand.
"Better a square something than a round nothing" is the motto. A firm posture becomes proportionally more important the more insecure it is Welt threatens to become around us. Terms that play a central role here are: interest, ambition, curiosity, courage, responsibility, but above all empathy.
Executiveswho lack empathy cannot empathize with their counterpart, his Problems not understand and therefore not an individual Solution find. Often they don't even want to. If you want to develop an attitude towards other people, you cannot avoid genuine interest in people. It is therefore essential that leaders are guided by the fourfold E-Factor:
People who are only interested in ZDF - numbers, data, facts - should not take on management tasks. Not least in order not to exhaust yourself in this task. Executives who lack the E-Factor are light to identify and often have little success in their management career. It usually starts with not being able to listen. People with a genuine interest in their fellow human beings not only hear what the other is saying to them, they are able to recognize, at least approximately, what the other is feeling. Empathic people can also see through the “glasses” of others, not just their own.
They can and want to take in the world through different perspectives. It's not about emotional sympathy, but about empathetic understanding or understanding empathy with the world of ideas of the other person. We are constantly on the receiving end, but often not for our counterpart. Who only listens with half an ear, because the professional Status asks for it, loses - in the end also the employee. change and change in the company is characterized by emotional dynamics and cannot be understood solely in terms of numbers, data and facts.
An example where empathic skills come into play is the apparent motivators within one Company Where every employee is equally rewarded with a bonus or a company car solely for good performance, sooner or later most people will be very dissatisfied. Because not everyone is motivated by the same things. A single parent Mother it is perhaps more important to have the opportunity to work overtime flexibly or to work from home as needed.
The trainee may attach greater importance to the fact that his ideas heard and respected and he can take on more responsibility than a bonus that falls victim to half of the tax bracket anyway. Of course, in every company there are people for whom Money and an appreciative gratuity impeller are. The only way to find out where the individual motivators lie in the employees and to act accordingly is empathy.
In order to develop a firm attitude, empathy is not only necessary, but quite the opposite: empathy itself is an attitude. An attitude based on the acceptance and acceptance of the basic individuality of a person. At times by Sinn– and value discussions are shaped, is this one Perspektive indispensable to companies and employees successfully in the Future respectively. Because value is only created through Esteem generated.
It is not for nothing that it is said: “People apply with companies, but bosses leave them. ”Anyone who wants to continue to regard empathy as emotional fuss and as unreflective understanding for everything and everyone at all times simply leaves great potential on the street. And nobody in the VUCA world can afford that anymore.
Dr. Anke Nienkerke-Springer is the managing director and owner of Nienkerke-Springer Consulting. She is considered a leading expert in communication in transformation processes, top management coaching and consulting. All texts from Dr. Anke Nienkerke-Springer.
Excellent! You really do not need more words to describe this blog.
I like your page very much, a lot of useful information. Only the navigation I find something too hidden.
I don't want to appear too negative, but empathetic leaders - do they even exist?
That sounds very depressing. People without empathy are best advised to commit suicide ... they are useless and they cannot learn that either.
Thank you for your comment!
Post a Comment