Only PeopleYou can motivate people that you understand empathetically and develop an attitude towards. This doesn't mean sentimentality. Empathy in its four forms is an anchor that prevents employee fluctuation and creates added value.

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Employee Binding: A Safe Attitude

A leader in today's world must represent and maintain a firm, confident stance Employees not only to bind them to the company, but to find the right ones in the first place and then to inspire them permanently. This requires an examination of one's own personal brand.

"Better a square something than a round nothing" is the motto. A firm posture becomes proportionally more important the more insecure it is Welt threatens to become around us. Terms that play a central role here are: interest, ambition, curiosity, courage, responsibility, but above all empathy.

Leadership: Fourfold E-factor

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Executiveswho lack empathy cannot empathize with their counterpart, his Problems not understand and therefore not an individual Solution find. Often they don't even want to. If you want to develop an attitude towards other people, you cannot avoid genuine interest in people. It is therefore essential that leaders are guided by the fourfold E-Factor:

Executives: Listening is what counts!

People who are only interested in ZDF - numbers, data, facts - should not take on management tasks. Not least in order not to exhaust yourself in this task. Executives who lack the E-Factor are light to identify and often have little success in their management career. It usually starts with not being able to listen. People with a genuine interest in their fellow human beings not only hear what the other is saying to them, they are able to recognize, at least approximately, what the other is feeling. Empathic people can also see through the “glasses” of others, not just their own.

They can and want to take in the world through different perspectives. It's not about emotional sympathy, but about empathetic understanding or understanding empathy with the world of ideas of the other person. We are constantly on the receiving end, but often not for our counterpart. Who only listens with half an ear, because the professional Status asks for it, loses - in the end also the employee. change and change in the company is characterized by emotional dynamics and cannot be understood solely in terms of numbers, data and facts.

Employee motivation: Not everyone drives the same

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An example where empathic skills come into play is the apparent motivators within one Company Where every employee is equally rewarded with a bonus or a company car solely for good performance, sooner or later most people will be very dissatisfied. Because not everyone is motivated by the same things. A single parent Mother it is perhaps more important to have the opportunity to work overtime flexibly or to work from home as needed.

The trainee may attach greater importance to the fact that his ideas heard and respected and he can take on more responsibility than a bonus that falls victim to half of the tax bracket anyway. Of course, in every company there are people for whom Money and an appreciative gratuity impeller are. The only way to find out where the individual motivators lie in the employees and to act accordingly is empathy.

How Leaders Motivate Employees: Empathy is an attitude

In order to develop a firm attitude, empathy is not only necessary, but quite the opposite: empathy itself is an attitude. An attitude based on the acceptance and acceptance of the basic individuality of a person. At times by Sinn– and value discussions are shaped, is this one Perspektive indispensable to companies and employees successfully in the Future respectively. Because value is only created through Esteem generated.

It is not for nothing that it is said: “People apply with companies, but bosses leave them. ”Anyone who wants to continue to regard empathy as emotional fuss and as unreflective understanding for everything and everyone at all times simply leaves great potential on the street. And nobody in the VUCA world can afford that anymore.


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