Professional profile of service staff in gastronomy: training as a stress test

Work better, information as desired! We give you the information you really need and are committed to a better and more ecological working environment. When Book Publisher Best of HR –® with Unique Book Concept and eCourses we offer over 20 years of experience in Corporate Publishing - with Clients like Samsung, Otto, Governmental Institutions. Publisher Simone Janson also heads the Institute Berufebilder Yourweb, which awards scholarships, for example, and belongs one of the top 10 female German bloggers, referenced in ARD, FAZ, ZEIT, WELT, Wikipedia .
Disclosure & Image Rights:  The Travel Charme Hotel GmbH has supported us financially. Images from Travel Charme Hotel GmbH.

Service staff in a restaurant can be fun, but it can also be a stressful backbreaking job. How does the typical training path look like?

Video Note: If you don't see a video here, you have to activate the option "Watch videos" under "Privacy and Cookies" at the end of the page!

Here writes for you:


Simone Janson Simone JansonSimone Janson is publisherConsultant and head of the Institute's job pictures Yourweb.


What do service employees do at the hotel?

Service employees look after the guests in different areas of gastronomy. They serve drinks, serve in the restaurant, prepare events and build buffets, make hotel rooms, take care of the laundry and help out in the kitchen.

They are especially active in the following departments: buffet, economic service, kitchen, restaurant. Their area of ​​work ranges from the selection of beverages to the preparation of the guest rooms to the guest service.

How is the training going?

If you are working as a service employee in a hotel such as the Travel Charme Ostseehotel Kühlungsborn, you usually have an 2-year training as a specialist in the hospitality industry. This is a recognized apprenticeship in the hospitality sector (industry and trade).

Tip: Text as PDF (please read the instructions!) Download or for a little more Book on the topic with discount or eCourse book. Actions or news via Newsletter!

Thereby theory and practice alternate: As a rule, the trainee visits the vocational school one or two days per week or completes it in block lessons. The rest of the time he / she is in the hotel.

Content of the training

Among other things, the apprentices learn how to prepare and arrange simple meals, deliver drinks, prepare guest rooms, receive and look after guests, and serve food and drinks.

During the period of training, the young person is accompanied by an employee, the so-called "training supervisor", who is at his side in all school and company questions.

Career thanks to further education

After training, specialists in the catering industry are given various career paths: they usually work in catering establishments, eg cafés, restaurants, canteens or catering companies, in the hotel and leisure industry, but also in rehabilitation clinics with restaurant areas or in retail companies with connected gastronomy.

In the kitchen, at the buffet, in the business service or in the restaurant, specialists in the catering trade offer various possibilities for advancement, which are usually made possible by professional training.

Tip: Text as PDF (please read the instructions!) Download or for a little more Book on the topic with discount or eCourse book. Actions or news via Newsletter!

For example, a one-year supplementary training to the restaurant specialist, to the hotel specialist or to the specialist for system gastronomy is possible.

How does the work look in practice?

In addition to the charming landscape and the opportunity to get to know different companies of the company, Travel Charme Ostseehotel Kühlungsborn, for example, also offers its employees other advantages: low-priced apartments, regular training and further education, pay above the tariff and performance-based bonus scheme.

Parking spaces, staff restaurant, work clothing with cleaning service are free of charge, and staff can also take advantage of reduced-price massage and cosmetic treatments in the spa.

What requirements should trainees have?

In order to start an apprenticeship the following requirements should be met: secondary school diploma, better middle school or high school graduation, Team- and communication skills, knowledge of foreign languages ​​is an advantage, organizational and sales talent as well as good manners and a pleasant appearance.

Tip: Text as PDF (please read the instructions!) Download or for a little more Book on the topic with discount or eCourse book. Actions or news via Newsletter!

More knowledge - PDF download, eCourse on demand or personal advice

Offline download: Download this text as PDF -  Read usage rights, Because we do not automatically submit the title of this text for privacy reasons: When buying in "interests" the title register if support is needed. After buying text exclusively Download at this URL (please save). Or for a little more directly an entire book or eCourse with this text buy, read on.

3,99 Book now

Your eCourse on Demand: Choose your personal eCourse on this or another desired topic, As a PDF download. Up to 30 lessons with each 4 learning task + final lesson. Please enter the title under "interests". Alternatively, we are happy to put together your course for you or offer you a personal regular eMailCourse including supervision and certificate - all further information!

19,99 Book now

Consultant packages: You want to increase your reach or address applicants as an employer? For these and other topics we offer special Consultant packages (overview) - For example, a personal phone call (price is per hour).

179,99 Book now

You want to comment here? Please the Debate Rules comply, contributions must be unlocked. Your eMailAddress remains secret. More information on the use of your data and how you can counter this can be found in our Privacy Policy.

  1. To follow debate on this post
  2. All debates follow

Post a Comment

Your email address will not be published. Required fields are marked with * .

Ja, I would like to be informed about the latest promotions and offers via Newsletter be informed.

I hereby accept the Debate Rules and the Privacy policy with the possibility to contradict the use of my data at any time.