Your shopping cart is currently empty!
For their successful, good life Information you really need: Government-funded publisher, awarded the Global Business Award as Publisher of the Year: Books, Magazine, eCourses, data-driven AI-Services. Print and online publications as well as the latest technology go hand in hand - with over 20 years of experience, partners like this Federal Ministry of Education, customers like Samsung, DELL, Telekom or universities. behind it Simone Janson, German Top 10 blogger, referenced in ARD, FAZ, ZEIT, WELT, Wikipedia.
Disclosure & Copyright: Images created as part of a free collaboration with Shutterstock.
By Anne M. Schuller (More) • Last updated on October 11.09.2023, XNUMX • First published on 04.08.2014/XNUMX/XNUMX • So far 6376 readers, 1153 social media shares Likes & Reviews (5 / 5) • Read & write comments
The world of work has changed indisputably. She has become more collaborative and more connected. The shaping of a corresponding corporate culture plays an increasingly important role. For this purpose, a new job was created: the internal Touchpoint Manager.
As a link between Organization, employees and management is the internal touchpoint manager for corporate culture-related topics and the well-being of the People responsible.
He cares about the physical, mental and emotional fitness of the company, so that their performance remains at its peak.
This function has both strategic and operational components. This is why she is much more than just a little coworker.
In times of talent shortages and social media talk, she can Future one Company play a key role in decision-making.
In this respect, an internal Touchpoint Manager needs the absolute backing of the management, because his way is bumpy and he does not always make friends.
Because who, as an atmospheric representative of the Employees is on the road inevitably uncovers grievances. An internal touchpoint manager is the advocate of the employees and builds bridges between the top and the bottom.
In this respect, the internal Touchpoint Manager is generalist. He has a mature personality, which is at the same time binding and sensitive, but also analytical and structuring.
The job holder should be able to work in an interdisciplinary manner and be in both management and HR- Know about topics.
He needs psychological knowledge and Coaching-Expertise. He is a moderator, networker, communicator and diplomat in one person. He must be passionately convinced of the usefulness of his position in order to be able to convince. This task can be systematized with the help of the Collaborator Touchpoint Management process.
Communities need systems of order and also develop hierarchies. The clarification of the hierarchy within a group is necessary and therefore enjoys a high priority. In business interaction, however, this is usually exaggerated. The excesses of power and the overarching hierarchy are above all a hindrance in our new business world - and sometimes even deadly.
When two people meet, they first become theirs – and this happens completely unconsciously Status probing. Among other things, the following Ask checked:
Usually, such a status comparison is subtle and hardly perceptible: the form of the welcome ritual, the intensity of the eye contact, the gesture's gesture, the proportion of speaking time.
High voices show devotion, which claims the “chest tone of conviction” Respect. basses to earn on average more than tenors in the job, by the way. Squeaky voices, ours says Brain, just want to play, stern faces and sonorous voices are serious.
High status instructs without asking. Low status listens without saying anything. And when "low men" talk, their hints are irrelevant. Superiors need signs of power and also signs of devotion in order to keep their status sovereignty at all times for sure be.
Submission signals are a quiet one voice, an evasive look, a sideways one Head, making oneself small, a submissive smile, a timid apology. Such gestures create bite inhibition.
Research has shown that if you win a fight, your testosteronespiegel continues to rise, while he immediately goes into the basement of the loser.
In order for groups to remain viable, there is this subservience automatism - even today. And above all in male packs, this applies: Only when the status question is resolved, rest comes. And only then can one take care of Sachthem.
Acquire this text as a PDF (only for own use without passing it on according to Terms and conditions): Please send us one after purchase eMail with the desired title supportberufebilder.de, we will then send the PDF to you immediately. You can also purchase text series.
4,99€Buy
You have questions about Career, Recruiting, personal development or increasing reach? Our AI consultant will help you for 5 euros a month – free for book buyers. We offer special ones for other topics IT services
5,00€ / per month Book
Up to 30 lessons with 4 learning tasks each + final lesson as a PDF download. Please send us one after purchase eMail with the desired title supportberufebilder.de. Alternatively, we would be happy to put your course together for you or offer you a personal, regular one eMail-Course - all further information!
29,99€Buy
If our store does not offer you your desired topic: We will be happy to put together a book according to your wishes and deliver it in a format of yours Choice. Please sign us after purchase supportberufebilder.de
79,99€Buy
Anne M. Schüller is a management thinker, keynote speaker, business coach and multi-award-winning bestselling author. She has been repeatedly named Top Voice by the business network LinkedIn. The business administration graduate is considered a leading expert in touchpoint management and customer-focused corporate management. She is one of the most sought-after speakers in German-speaking countries. For more than 20 years she held management positions in sales and marketing at various international service companies and received several awards. In 2015 she was inducted into the Hall of Fame of the German Speakers Association (GSA) for her life's work. Touchpoint management, customer loyalty and referral marketing. She also conducts power workshops on these topics. Your Touchpoint Institute trains certified Touchpoint Managers. Her clientele includes the elite of the German, Austrian and Swiss economy and Managementbuch.de is one of the most important management thinkers. Her bestseller “Touch.Point.Victory.” is Trainer Book of the Year 2016. Her bestseller “The Touchpoint Company” was named Management Book of the Year 2014. Her bestseller “Touchpoints” is SME Book of the Year 2012. When it comes to the subject of customers, she is one of the most cited experts. More information at www.anneschueller.de and www.touchpoint-management.de All texts by Anne M. Schüller.
[...] M. Schüller reports on Berufebilder.de about the new job description "internal touchpoint manager". The task of this new professional group [...]
RT @jobcollege: Job description Touchpoint Manager: Building bridges between above and below: The world of work has changed and… # B…
Job description Touchpoint Manager: Building bridges between above & below: The world of work has changed… #Profession #Education
More than caressing employees. RT @Berufebilder: Job description Touchpoint Manager: Bridge builders between above and below -
Job description touchpoint manager: bridge builder between above and below -
Post a Comment