How important is conflict? Workplace for our readers, we have at the big Resonance our readers on our Dispute-am-seat post noticed last week. Particularly difficult are smoldering conflicts that are carried out in secret, up to and including Tampering and Bullying: 5 Tips on what to do about it.

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The ability to work as a team is a healthy battlefield

Teamwork says so light – a healthy culture of debate is also part of the ability to work in a team. Because that's the only way one can Team, which consists of different individuals with different interests, working together efficiently.

And there is more than enough reason to be annoyed in everyday working life - to name but a few examples:

How to deal with conflicts

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And fast the usual team has been thrown off course. However, dealing with such conflicts is difficult: instead of venting their anger, most prefer to keep their mouths shut. In fact, in German offices, such behavior worthy of criticism is rarely openly discussed – and with it, teamwork

On the contrary, many colleagues are downright tame and made an unspoken standstill agreement: "As long as you don't pee on my leg, I won't do it either" - and everyone is satisfied. Seemingly.

The pitcher goes to the fountain for so long ...

Because from this Behavior two arise at the same time Problems: On the one hand they go Motivation and thus also the performance back, because many swallow their anger again and again. And even the colleague you were annoyed with does not have the opportunity to improve the situation. In the end, the beautiful saying applies: "The jug goes to the well until it breaks."

At some point even the most patient trouble-eater will burst. I experience that again and again - and the sudden outbursts, those People then have are totally surprising and anything but pleasant for everyone involved. In many cases it would have been better to express your anger objectively than to get really mean afterwards. Because: Anger clears the air – but if you become too impertinent in your anger, you damage more than it helps.

5 Tips against conflicts in the team

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Subliminal conflicts usually arise when one or more parties do not klare be able to make a statement or avoid it. There are many reasons for this: We will give you the 5 most important and appropriate countermeasures.

  1. Uncertainty: One reason is probably uncertainty. Someone is afraid to say his opinion explicitly for fear of unpleasant consequences. Instead, they are only implicitly hoped, and the other will somehow understand what they mean. This creates misunderstandings. What helps: to make the misunderstandings clear.
  2. Calculation: Another reason is calculation: Someone wants to achieve something specific and thinks that others will, if one is too direct, say no. So you try it with manipulation. Not a nice move. Tell your colleague clearly that you have seen through his manipulation.
  3. See through manipulation: Most manipulation attempts are so clumsy that you can see through them quickly. Example: Colleague X tries to make colleagues Y indirectly responsible for an error. He counters with just such reproach - and he is not only there in the bad, defensive position, but has also outed as a bad manipulator.
  4. To combat bullying: Targeted bullying is even harder. Because anyone who bullies others wants to increase their reputation by making others smaller. If the attacked person reacts insecurely or speechless, the attacker receives exactly the desired reaction. If you are the target of bullying attacks, you should not wait and take action as soon as possible. Re-actions are useful for almost all types of verbal attacks. However, the repartee techniques require some practice. Further Anti-bullying tips are here!
  5. Avoid long-term consequences: But really annoying are the long-term conflicts and bullying attacks. Consequences: Because in the worst case can develop from such constellations a real, ongoing exchange of blows with major and minor nastiness, which only prevents their own productive work. Avoidable by changing an open word.


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