There are professional focal points that Employees and bosses at the same time, but are usually treated as a leadership issue. Reliability is part of it. This article reveals how you can create more reliability among your colleagues and thus score points in your career.

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Quality like a clockwork?

There are colleagues who not only deliver quality, but also do it on time like a Swiss watch. When they do something, they stop it. Do you find this self-evident? Congratulations, because it is ethical, but not practical.

In reality, many do not deliver as promised. Explanations and apologies may be understandable or not Honestly be meant - they don't solve that Problem, when a Customer waits, a Team cannot continue working or if you cannot keep an agreement yourself.

5 tips for more reliability in your team

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can happen? Yes for sure: We are all People and no one is infallible. But there are cases where this shouldn't happen under any circumstances and the other case where it's always the same people who provide more excuses than results.

And you're in a loyalty conflict. After all, you don't want to be seen as a denunciator, who is his colleague at Bossess or Executive blackens. But there is another way. Just educate your colleagues to be more consistent and, above all, to be more committed and reliable.

1. No definition without salary

The difficulty here does not begin with influencing others, but with the terms. There is simply no one understood and accepted by all Definition of the three V-terms: agreement, commitment and reliability. Until that is done, there will always be too much wiggle room for "I got it wrong," "I didn't think it was that important," or the famous and infamous "Something urgent came up."

The following definitions have proved to be practical in my company experience:

Not to be forgotten: anyone who enters into an agreement also complies with it. Unless he cancels in time and for understandable reasons. What is “on time” should be clarified either globally or depending on the situation.

What these definitions mean should be self-explanatory and understandable for everyone - including for the colleagues with whom you want to work on this basis. But anyone who has learned to stretch out the pleasant things until there is no time for the unpleasant ones, and then squirm out of responsibility, needs a period of adjustment. Until then, don't hold it against him, although it's really bad at its core. Finally proves the persistent Success of maneuvering that culture im Companys is also so. The colleague is therefore quite "normal".

2. Subversive reliability

It is important how you can push a cultural change subversively from below until there are so many supporters that you can make an initiative out of it. You shouldn't be mistaken about one thing: Colleagues who don't move along also endanger your career prospects. If you make a full-bodied suggestion for work that is well received on the executive floor, but which you cannot implement due to “colleague Müller”, you have a problem. That “Müller” didn't work again is no excuse. He falls back on you like a stone and buries her under him.

But it also works the other way around. If your superiors notice how constructive, goal-oriented, emphatic and successful you interact with your colleagues, you could fall up the stairs faster than previously planned.

That's why you “help” your colleagues. Build bridges until the procedure sits:

After a while, you will notice that your environment has changed. The quick and diffuse “Yes, of course, no problem” has given way to a conscious “I have understood everything, can do it and have given the time and tools for it”.

3. What if one does not want?

But what if that works for some but not for others? In such cases, it must be clear that eating cherries is not good with you. Always keep in mind that you are dealing with bad Behavior and not to deal with bad people. And then treat yourself and everyone to a courageous: “We won't make any progress like this, Mr. Müller. I don't think you are reliable at this point."

One should not shame his colleagues? That's right, but you do not. Shame is dealt with by the junk dealer himself. This is ensured by the evolution in which his body releases stress hormones. You stay calm with the facts and their quintessence. Who does not keep agreements, is not binding and not reliable. Point.

4. Credibility through previous life

However, it is essential that you live the new principle like clockwork. Colleagues learn more from this than from a thousand good words. You also need it for your credibility. Because of this, you also introduce your own consequence mechanics, always reacting the same way to different forms and frequencies of unreliability. Even if it is difficult, the ultima ratio can and must of course be the way to the superior - a card that you will probably never have to draw if you know in advance clear become enough.

You need a little bit of fingertip feeling, so you are not supposed to give you any bosses. Never forget that you are not (yet) a boss and can not give instructions. Always make it clear that you are working together and the team is standing in the field.

5. Find allies with the Reluctance Pig

A reliable pig can help you. Anyone who forgets or discourages something, pays an obolus, and from time to time the team will have a nice evening. About the pig one can joke and joke to the running gag. Nevertheless, it seriously reminds everyone of its obligations.

Get it all done smartly, with diplomacy and strength, you will fast Find allies who actively participate and who share in the great sense of achievement that their new commitment brings with them.


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