Refunds and Returns Policy

Our refund and return policy is for 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

What requirements do you have to meet?

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Some types of goods are exempt from being returned. Perishable goods such as groceries, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or hygiene articles, dangerous goods or flammable liquids or gases.

Non-returnable items

Additional non-returnable items are:

• Geschenkkarten
• Downloadable software products
• Some health and personal care items

To complete your return, we need a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Partial refund

There are certain situations in which only partial refunds are granted:

• Books with obvious signs of use
• CDs, DVDs, VHS tapes, software, video games, tapes, or records that have been opened.
• Any item that is not in its original condition, is damaged, or has parts missing that are not due to our fault.
• Any item that is returned more than 30 days after delivery

Full refund

After we've received and checked your return, we'll email you to let you know we've received your returned item. We will also notify you of our approval or rejection of your refund.

If your refund is approved, it will be processed and a credit will automatically be made to your credit card or original payment method within a specified number of days.

Late or unsuccessful refunds

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time for your refund to be officially booked.

Next contact your bank. It often takes a while for a refund to be posted.

If you have done all of this and still have not received your refund, please contact us at supportberufebilder.de.

sale items

Only regular price items can be refunded. Sale items cannot be refunded.

Exchange

We only exchange items if they are defective or damaged. If you would like to exchange an item, email us at supportberufebilder.de and send the article to the address given in the legal notice.

If the item was marked as a gift at the time of purchase and was shipped directly to you, you will receive a gift credit equal to the value of your return. A gift certificate will be sent to you as soon as the returned item is received.

If the item wasn't marked as a gift when you bought it, or the giver sent the order to themselves to give it to you later, we'll send a refund to the giver and he'll find out about your return.

Return the product

To return your product, you should send it to our address, which you can find in the Imprint .

The shipping costs for returning the item are to be borne by you. The shipping costs are non-refundable. If you receive a refund, the cost of shipping back will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged product to reach you can vary.

If you're returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Contact

Contact us under {email} for questions about refunds and returns.