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By Simone Janson (More) • Last updated on October 07.11.2012, XNUMX • First published on 07.11.2012/XNUMX/XNUMX • So far 7395 readers, 3070 social media shares Likes & Reviews (5 / 5) • Read & write comments
The Idea doesn't sound stupid: HR consultants should ideally be good at it People can handle to the matching Candidates hire for a job. What could be more obvious than the quality of the Recruiting-Companys on the basis of employee reviews, which assess precisely these interpersonal skills. But the evaluation mode also offers reason for Criticism.
It's one of those things with rankings: They're popular because they promise a quick overview, for example whether a personnel service provider or a Headhunter something is good.
But as is so with simple Solutions: They usually don't keep what they promise. Because the Welt unfortunately it's complicated. Or to put it another way: Just because a personnel consultant has received countless positive reviews does not mean that it is the best for a candidate - for a wide variety of reasons.
Because the meaningfulness of such evaluation platforms is disputed in specialist circles. For example, Marcus Tandler writes:
“This one review now helpful for the eventual Candidate (the portal is supposed to give potential applicants the opportunity to find out about the new employer in advance) I strongly doubt!
How come? Well, either the HR department takes care of a particularly positive rating (the ratings aren't that extensive anyway, they're just click and rate), or someone who has just been fired / bullied / or otherwise dissatisfied Employees vents a bit through a lousy rating.”
The employer application platform Kununu has now set out to fish out the best of the rated personnel consultants from 174.336 reviews. To the Motivation says Kununu in a press release:
Empathy, service orientation, pronounced Communication: The search for and recruitment of new talent requires not only technical knowledge, but also special sensitivity. Personnel consultants act as an important link between employees and employers - it is important to find the best possible candidate for a company or to find the best possible place for an interesting applicant. It is all the more exciting when the HR industry itself is checked for its suitability as an employer and recruiter.
The list shown above has emerged. If you look at the top 10 a bit more closely, you can not complain about the number of ratings: The winner, the HUMANIAX GmbH, brings it to 70 ratings.
And even the last ones with 20 ratings are far above the average of the other 1.3 ratings per company. This fact makes me a bit distrustful: Is the density of positive reviews perhaps pointing to a particularly good work of the personnel department (or their interns)?
It's worth taking a closer look: At i-potentials, for example, there is one negative Evaluation almost immediately a detailed statement from Managing Director Constanze Buchheim. Exemplary – or is it a bit exaggerated?
And for an intern assessment at Humancaps, the trainee gives after a positive evaluation as Benefit Homeoffice. Working at home in an internship? The alarm bells shriek at me immediately, after all the trainee is supposed to learn something and not to be used as a cheap homeworker.
Judging HR consultants in particular according to their interpersonal skills instead of sales figures and fans on the FacebookPage, seems urgently needed, hence an “I like” for the good idea.
However, I dare to doubt whether this important task can be achieved through an employer platform.
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Simone Janson is publisher, Consultant and one of the 10 most important German bloggers Blogger Relevance Index. She is also head of the Institute's job pictures Yourweb, with which she donates money for sustainable projects. According to ZEIT owns her trademarked blog Best of HR – Berufebilder.de® to the most important blogs for careers, professions and the world of work. More about her im Career. All texts by Simone Janson.
[...] only attract negative reviews from frustrated employees and applicants. I don't have to explain at this point that you can't generalize that and that this is extreme bullshit. A [...]
kununu can probably best be compared with the sites for hotel reviews. A healthy level of suspicion should remain if the company’s valuations are embellished. I have used kununu intensively in the last few months during my application process and have rated the companies I have been in contact with as objectively as possible to the best of my knowledge and belief. One of the interesting things about one company was B. that the application evaluations fluctuated between “bad to well” and “excellent” with regularity. After each negative evaluation of the application process for this no longer so dynamic, hip, and more chaotic startup, a 4,5-5 point evaluation immediately followed without further comment.
On the other hand, some companies now have a sufficient number of evaluations that are consistent in themselves and do not simply make the company lousy or praise the sky. That helps. But I did not even apply for a company at all, because the commentaries had been catastrophic for three years.
I find it interesting that not all HR managers know kununu. In an interview, I addressed the two interviewees (both with HR “titles”) directly about the (well below average) ratings. To speak of derailing facial features would be harmless ... :)
Hello MJ,
thank you for this qualified comment and your differentiated observations - I will point this out again in a separate article.
I think it's nice to think that you speak to HR people about their ratings in the job interview - I would have loved to see the faces! Very few applicants are likely to have that much self-confidence - it is time that this changed so that employers can learn to rethink.
By the way, yesterday I had an interesting discussion about evaluation portals in another area: Medicine. This is in my opinion a target group, which can deal much less with such evaluations, but where objective evaluations are much more necessary because in a critical case life would be decisive.
Interesting topic.
I also noticed this ranking with astonishment and looked at a lot.
From rating to reaction.
Conclusion: do not trust statistics that you have not falsified yourself.
At the same time I lack transparency. How many agencies were asked what were the exact background? All this is missing to me.
Suddenly there is a ranking of the * 10 best * -?!
Hello Michaela, the figures from the ranking are the values, which result from the reader evaluations at Kununu. However, how these values calculate, eg from the number and positive or negative voices, is not quite clear to me, since you are right.
In any case, I give MJ right: there are strong differences in the ratings, positive positive voices as well as realistic images. My opinion regarding this ranking, I had already let it sound.
In any case, the negligence of Kununu, simply derive the top 10 personnel. Makes Kununu in the press work but more often times gladly, just such a ranking.
As you say, you just have to look more closely.
gruß
Simone
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