Communication in everyday company life: Flurfunk vs. digital

The “Flurfunk” is in many Companys a significant factor in information logistics. Almost in passing, important information is exchanged, passed on or collected in this unofficial news center.

Communication in everyday life: all-normal-and-easy-so

The Everyday life determines our life, also in Shop. In dealing with employees, suppliers and customers The question arises again and again: How do I communicate correctly? Does what I want to say to my counterpart also come across as I mean it?

Everyday communication takes place wherever informal information is exchanged. To a large extent, dealing with customers also takes place via this everyday communication. But what is behind it Term? In contrast to the balanced written language, there is no universally valid language for everyday language Definition. Everyday life itself is just as varied and complex as that Communication.

What is the everyday language?

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It is characterized by speech. Formulated is not in well-balanced words, as in prepared lectures or written texts, but spontaneously from the moment out. The immediately used vocabulary of the everyday language is scarcer and the sentence length shorter.

In contrast, the width of emotions due to the assumption of the immediate mood greater than in the calculated dialogue. It tends to appear a bit more careless, casual, but without being less precise.

Presence as a paradigm

Without presence nobody can score. It is the paraded discipline in every dialogue. To be present means to focus on the moment, to take the complaint partner seriously on the phone, to recognize only vaguely signaled interest.

Who in his individual Personality responds openly to the interlocutor, comes across as believable and convincing. Mere adjustment, on the other hand, does not work and will fast perceived as hypocrisy.

The whole body speaks

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If our body communicates something other than what is said, what is said degenerates into irrelevant talk without message, without impulse.

Everyday communication has no lead. Since everyone reacts differently in different situations, the dialogue arises from constant impulses - from inside and outside. The other's statement is received as an impulse through the senses and keeps the dialogue alive.

Info center office hall

Therefore, it is no wonder that the field radio plays such an important role in the transfer of information: Where is information exchanged in a company? At meetings, brainstorming sessions or conference calls? Quite for sure! And in the hallway. It is a hub for news and input of all kinds that should not be underestimated.

If colleagues happen to meet in the corridor, there are almost always conversations. Sometimes it is the typical office gossip, another time it is about important topics. The advantage is in any case, who dominates this informal everyday communication.

Communicative background radiation

Informal communication in the office corridor is part of everyday working life. It is by no means limited to the insignificant. "Nothing inspires science like chatting with colleagues in the hall," stated Nobel Prize winner in physics Arno Penzias.

Whether it has contributed to its discovery of the background radiation, more precisely the cosmic microwave background radiation, can not be proved. What is certain, however, is that communication is a kind of communicative background radiation and is therefore enormously important for a successful office day.

The short service route

The office corridor is not only a traffic zone. Rather, it is the area where Employees to relax, ideas exchange ideas, work in teams or even meet with customers. In short: a zone of communication. And that every day.

Between door and hinge is discussed who is which of the upcoming today Tasks takes over. At the coffee machine or on the way to the lunch break, the current status of the new project is briefly discussed.

Information logistics in the past

Corridor information with mostly rather unofficial Character supplement official facts or bring additional knowledge that lets events appear in a different light. The informal flow of information has this outstanding position because no meetings have to be called for it, no dates and appointments have to be made.

The interviewees meet unplanned and accidentally. Other attendees and listening passers-by take information and pass it on or actively engage in dialogues. Like radio waves, corridor information also penetrates through open doors to workplaces and to the “receivers” located there.

Successful everyday communication

Statistically, special situations have a rather low frequency in business life, which is why they are also special. On the other hand, day-to-day work is shaped by familiar, recurring processes. Everyday communication has also been adapted accordingly. Of course it is important to present yourself as Seller prepare well for discussions with a customer.

And for an executive it is part of the professionalism to be able to hold challenging employee appraisals. But most professional communication consists of unspectacular topics. Information is given, orders or complaints accepted, contacts established, content agreed. And where can you get an information update faster and more straightforward than via a flood radio?

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