Digitization is out of ours Welt indispensable. Now it is this one Status Accepting the quo and adapting to change. However, the main focus should be on not hurting us as human beings verlieren. 3 tips.

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1. Gain clarity about your own point of view

Digitization can be anything. Whether you call it a job killer or a panacea for others, we shouldn’t see digitization as either a curse or a blessing. It's a fact! No more and no less. This is precisely why, together, we should also be able to tackle the challenges of change and the Change to create together and humanely.

Where do we stand on our way to the Future straight? We have to clarify which task and which cause-effect relationships await us in the existing structures. If we have provided clarity here, we can decide, which problems we can solve with best practice and what we necessarily have to tackle with trial and error. If we are heading towards the future, it is important to find the right path for us.

2. Know and consider the typology of contexts

In constant change, we repeatedly encounter well-known structures that can give us a bit of security even in change. As early as 1999, the Welsh researcher in the field of knowledge management Dave Snowden developed the so-called Cynefin framework. In 2002 for general Strategy-model, it describes four different systems or structures in which we live:

Orderly structures

Here there are klare Cause and Effect Relationships: When I put a pen in the Hand hold and open your hand, then the pen will fall to the ground. That's physics. The nice thing about it is that we can think ahead because we know that A follows B. So it's enough for everyone Problem a right Solution to work out. Once found, I can reproduce this solution as many times as I want. We move in systems in which best practice approaches are extremely helpful and valid and should definitely be used.

Complicated, orderly systems

The car is a good example. If this oil leaks and we take it to five different workshops, we can get five completely different fault diagnoses. With these complicated, ordered systems, I still have clear cause-effect relationships, but due to the complexity that sometimes already exists, I have to consult experts. This can also be applied to the Economy transferred: At best, everyone comes to the same solution, to a controlling System introduce or integrate new software. In the worst case, we end up with different solutions, but there are at least several good practice approaches.

Complex systems

Logically A follows B, but the structures are so nested and sometimes so unknown that we can only explain the cause and effect relationships in retrospect - but they are not predictable. The weather is a good example. Why is there a sandstorm here, when does a tsunami occur, why exactly there and where does it resolve? Such scenarios can be reproduced in the laboratory and we can also learn from them. However, we cannot predict what will happen in reality next time.

Chaotic systems

These include, for example, the financial system, world politics or a change process in the business environment. There are so many influencing factors here that determine further development that we no longer have any influence on them. In chaotic systems there are no clear cause-effect relationships. There are multiple causes, multiple forces going on somewhere act – but nobody can predict the result. Ultimately, it means that we too have to move in this world in a completely different way.

3. Analyze the situation carefully

If these four systems or structures form the basis, now comes the decisive step: to consider which field contains the task I have to deal with. We often do not take the time to do this and then act on our autopilot. If he only knows processes, then we always look for the solution to a problem at the process level. If we are someone who is more on the complex level, we go Tasks and problems like this: "Ok, I'll try it and just see what happens..."

How do I find out the structure of my problem?

Is there a clear cause and effect relationship? Or is the system rather complex? If we are in a disordered room, they help Askto decide what the best means to Choice is. Then your own autopilot does not kick in, but we take a course of action that best suits the respective situation.

Does technology support or undermine people?

Often the Anxiety about the loss of humanity as the greatest fear in the course of digitization. We fear that there will soon be none at all, for example due to AI Balance more between us as human and notoriously imperfect beings and the so much more perfect "nature" of the Technology gives. We fear that computerization and digitization will People just replaced at some point.

Take people

If we want to take people with us into the future, we have to take these fears into account - especially in the Guide. It is important to build up and expand skills in both directions, i.e. both the skills with which Technology to deal with, but also Competencies, so as not to be completely dependent on technology. Digitization can serve us well here - if we use the time savings that we gain from it for more human interaction. One Idea is to define and design places where people consciously meet in person, i.e. create a balance between digital and human touchpoints.