Dealing with disputes Clarifying guilty questions: 12 tips on black peter syndrome

According to studies, around 15 percent of working time in Germany is spent dealing with conflicts. How can you argue better or avoid conflicts entirely?

Arguments and conflicts at work: who is to blame

Again with the Executive or rattled his colleagues? Quick you have the other pushed the buck. But are the others always to blame when things are not going so well?

Bad working atmosphere, annoying colleagues, bad boss, too boring or too stressful Tasks: There are many reasons why Employees don't like their job. Working conditions are often to blame. Sometimes, however, the employee makes life difficult for himself with his attitude.

15 percent of working time for conflicts

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Studies show that around 15 percent of working time in Germany is spent dealing with conflicts. Time that is better spent on productive work. But it's not always the fault of the dear colleagues or the lousy boss, sometimes it would be enough to just take a small step towards others.

It starts small. Quite a few employees stand in their own way by generalizing individual bad experiences: “The colleague is always so unfriendly!” "The food in the canteen is always bad!" or "I made a mistake - I'm completely incompetent!" – these are sentences like so many People probably think several times a day.

How you stand in your way

But instead of saying to yourself: "Well, the colleague who didn't say hello twice just has a bad day a few times" the generalization turns the colleague into an unfriendly bitch. In this way, prejudices quickly become established in people's minds: For example, if you no longer notice nice gestures from your always unfriendly colleague and firmly believe what you are telling yourself in this way. clashes and Streit are so preprogrammed, missing Motivation and bad mood the result.

Chronic anti-behavior

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For some people, it's downright chronic—and overall Workplace: Employees who, soon after being hired, start complaining about too much workload or the many new things they are supposed to learn. Or about too long journeys, high nervous strain, overtime or simply over Stress. There are definitely good bosses who give even difficult employees a chance and, for example, grant them a longer approval phase. But that doesn't help if the employees don't give themselves a chance

The only way to avoid such homemade problems is to review your own expectations and look at things in a more differentiated way. And with something exercise can this also succeed.

12 Tip for better quarreling

1. No generalized vocabulary! Do words like “never” or “always” appear frequently in your vocabulary? Avoid such vocabulary in thinking and talking - the first step to a more differentiated perspective
2. Consider each event individually: Just because the colleague did not greet you yesterday and today, she does not always have to do that. Maybe she was just stressed?
3. Examine Expectations: Do not you expect a thing like that? Check if they do not already have prejudices.
4. Change Settings: Some things you can not change. With a positive attitude to the matter, however, much is easier.
5. Do not categorize: Especially when getting to know new people, we like to put them in drawers. Take a closer look and review your initial assessment, if necessary.
6. Split problem into single problems: Often one sees one, because one generalizes, only a large problem mountain. Solve problems in small individual problems that will solve you step by step.
7. To stay objective: In conflicts with the supervisor, it is particularly important to remain objective and objective, even if the boss does not meet the employee with the same professionalism.
8. Patience and self-control: Emotions disturb judgment and provoke heated discussions. Employees should make a big difference.
9. No know-it-alls! Of course, it's always easy to say that you can do it better yourself. Maybe the job requires the boss but much more than you perceive as an outsider.
10. Understanding for the boss: Perhaps the boss has more to do than he can manage. Try to show understanding.
11. Support the boss: Offer your help: Perhaps the boss has less experience in some areas and is grateful for help and support.
12. To face the challenge: Employees should take every opportunity to prove that they are capable of coping with major challenges and taking responsibility. This gives pluses.

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