You probably already noticed how much your inner attitude also influences conflicts and conversational situations. To put it in a nutshell, there are no difficult situations, just too little preparation and training for it. 7 tips on what this preparation looks like.

Best of HR – Berufebilder.de®

7 Tips for the right attitude in conversations and in conflicts

If you heed these seven tips and, above all, apply them regularly, then you will be in Future not just none Anxiety more from potential conflicts, but with a lot of self-confidence and the right attitude towards any kind of conflict Conversation .

To start with, look for as many opportunities as possible to put these tips into practice. you will be fast notice how their new way of dealing with conflict is becoming normal and how you are dealing with theirs Personality and her new one attitude also master difficult situations elegantly and confidently.

1. Be brave

It is part of human nature to want to be as popular as possible. The result is that many Executives no longer dare to speak an uncomfortable truth. But if you make a lot of decisions, you will inevitably open up once in a while resistors to meet.

This can not be avoided and therefore can not be prevented. So, at once, take the thought of having to make it right for everyone (and certainly not at all). Not for nothing Franz-Josef Strauss already said: Everybody's Darling is Everybody's Depp.

2. Communicate respectfully

True greatness shows itself especially in difficult situations. The Art is to take your own arguments calmly and confidently forms, so that the interlocutor still feels valued as a person.

Therefore, when conflicts arise, always separate the physical and the emotional level. Argue consistently in the matter, but always remain humane and respectful.

3. Focus your attention on the opportunities

Most conflicts are so difficult in their own imagination. This is mainly due to the fact that one focuses on the negative things. And in this case Murphy's law works: what can go wrong, will definitely go wrong.

Change your focus and you will change your results. Do you understand one Konflikt as an opportunity for positive change. Live this attitude consistently every day, and yours Employees will follow them.

4. The art of being able to say “no”

Do you often agree and say “yes” to everything and everyone simply because it is easier for you? You should definitely change this if you want to take your conflict management to a new level.

Train the ability, too, once”No" accept. Look for specific situations that you are a little unsure about imagining feel. Look into the person you are talking to Eyes and then you say calmly but firmly: “No”. It's easier than you might think.

5. How you say something makes the difference

Of course, it is important which arguments you use and which rhetoric You use. But at least as important is the way you say something.

In the next few conversations, consciously pay attention to the tonality of your voice. What do you do at the end of the sentence? Does the emphasis in your voice tend to go up, does it stay neutral, or does it go down?

If she goes up, then unconsciously that comes across as a question and a neutral ending as a statement. On the other hand, if you emphasize the last word of a sentence downwards, then this comes across as an unconscious request and leaves you confident and decisive act.

6. Decide

Of course, if you never decide anything, you don't make any mistakes. But arguably nothing is as unsatisfying as a leader who doesn't decide want. The more decisions you make, the more reliable you become for your interlocutors and thereby create clarity and Orientation.

Fair and comprehensible decisions make you appear both confident and competent. And even if you once an unpopular decision meet, then you will still be appreciated for the ability that you have decided in the first place.

So train your “decision muscle” and never miss an opportunity to decide, no matter what the situation.

7. Create clarity and reliability

And where we are already on the subject of decisions: Make a decision always immediately. In this way, you create reliability and clarity for your employees. Even if you have to make an unpleasant decision.

Leave the reluctance and excitement to the others and inspire your environment with your implementation skills.


Top books on the subject

The books on the subject (advertising)

Tip: You can also use this text as a PDF or an eCourse on the subject download. You can also find it in the shop exciting inspiration to experience your success, plus offers & news in Newsletter ! (Advertising)

Read text as PDF

Acquire this text as a PDF (only for own use without passing it on according to Terms and conditions): Please send us one after purchase eMail with the desired title supportberufebilder.de, we will then send the PDF to you immediately. You can also purchase text series.

4,99Buy

Advice on success, goal achievement or marketing

Discounts for your success (advertising)!

You have Ask about career, Recruiting, personal development or increasing reach? Our AIAdviser helps you for 5 euros a month – free for book buyers. We offer special ones for other topics IT services

5,00 / per month   Book

Book eCourse on Demand

Up to 30 lessons with 4 learning tasks each + final lesson as a PDF download. Please send us one after purchase eMail with the desired title supportberufebilder.de. Alternatively, we would be happy to put your course together for you or offer you a personal, regular one eMail-Course - all further information!

29,99Buy

Skate eBook as desired

If our store does not offer you your desired topic: We will be happy to put together a book according to your wishes and deliver it in a format of yours Choice. Please sign us after purchase supportberufebilder.de

79,99Buy